Return & Refund Policy

Solario Technologies accepts return requests only in the case of a genuine manufacturing defect, reported within 7 days of delivery.

How to Raise a Return Request

1. Within 7 days of delivery, the customer must record a live, continuous video clearly demonstrating the manufacturing fault.
2. This video must be emailed to solariotechnology@gmail.com within the same 7-day period.
3. The customer must ship the product back to Solario Technologies at their own cost.
4. Solario Technologies will inspect the returned product on receipt.

Inspection and Approval

The refund is approved only if inspection confirms a genuine manufacturing fault and the product shows no physical damage, breakage, or signs of mishandling.

Refund Calculation

Approved refunds are processed after deducting:

• GST
• Packing charges
• Transport charges

Refund Process and Timeline

To receive the refund, the customer must email a cancelled cheque along with a written refund request. Approved refunds are processed within 10 to 15 days of approval.

Important

No refund, return, replacement or adjustment is possible after 7 days from the date of delivery, under any circumstances.

For any questions, contact solariotechnology@gmail.com